ACCEPTANCE OF TERMS
By accessing this website and placing an order with Primitive Witchery, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use this site or place an order.
DISCLAIMERS
Primitive Witchery products are sold as curios, folk art, and tools for personal spiritual practice. Nothing on this website or included with any product constitutes medical, psychological, legal, or financial advice.
Our products are not intended to diagnose, treat, cure, or prevent any physical or mental health condition. Botanical, herbal, and apothecary products are not a substitute for professional medical care. Please consult a qualified healthcare provider before using any herbal or botanical product, especially if you are pregnant, nursing, or taking medication.
Results of magical or spiritual workings are not guaranteed. Primitive Witchery makes no claim that any product will produce a specific outcome.
INTELLECTUAL PROPERTY
All content on this website — including but not limited to product photographs, written descriptions, tutorials, original artwork, designs, patterns, and product concepts — is the intellectual property of Primitive Witchery and its owner, and is protected by applicable copyright law.
You may not copy, reproduce, modify, redistribute, or use any content from this site for commercial purposes without express written permission. This includes screenshots, repurposing of product photos for resale, and reproduction of written content in any format.
PRIVACY
We collect only the information necessary to process your order and communicate with you. We do not sell or share your personal information with third parties except as required to fulfill your order (e.g., shipping carriers). For full details, please see our Privacy Policy [link if applicable].
CHANGES TO THESE TERMS
Primitive Witchery reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of this website following any changes constitutes your acceptance of the revised terms.
CONTACT
For questions about these terms or your order, please contact us using the contact form.
These Terms & Conditions are provided for informational purposes and do not constitute legal advice. For business-specific legal guidance, consult a qualified attorney.
SALES, REFUNDS & RETURNS
All sales are considered final. Due to the handcrafted and spiritually prepared nature of Primitive Witchery products, we do not accept returns on items that have been opened, used, or removed from their original packaging.
If your item arrives damaged, please contact us within 7 days of delivery at [your email address] with a photo of the damage and your order number. We will work with you on a case-by-case basis to resolve the issue, which may include a replacement or store credit at our discretion.
We do not issue refunds for:
• Change of mind purchases
• Items damaged after delivery
• Orders delayed by carriers or customs
• Digital products once they have been accessed or downloaded
We reserve the right to refuse returns or refunds that do not meet these conditions.
DIGITAL PRODUCTS & DOWNLOADS
All digital products — including PDFs, patterns, guides, and downloadable content — are delivered electronically and are non-refundable once accessed or downloaded. By completing your purchase, you acknowledge that you are receiving immediate access to digital content and waive any right to a refund.
Digital products are licensed for personal use only. They may not be resold, redistributed, shared, or reproduced in any form without prior written permission from Primitive Witchery.
CUSTOM & MADE-TO-ORDER ITEMS
Many Primitive Witchery products are handcrafted, made-to-order, or spiritually prepared specifically for the customer. As such, these items cannot be returned or exchanged.
Please review all product descriptions, dimensions, and customization details carefully before purchasing. If you have questions prior to ordering, reach out before placing your order — we are happy to help.
Custom orders may require additional processing time. Estimated production times will be noted in the product listing. Production timelines are estimates and are not guaranteed.
SHIPPING & LOST PACKAGES
We are not responsible for packages lost, stolen, or delayed by the carrier once they have been marked as delivered or accepted by the postal service. Shipping times are estimates and are not guaranteed.
If your tracking shows your package as delivered but you have not received it, please first check with neighbors and your local post office. If the issue remains unresolved, contact us and we will do our best to assist, though we cannot guarantee replacement of carrier-lost packages.
We are not responsible for delays caused by weather, customs, carrier issues, or circumstances outside our control. International customers are responsible for any customs fees, duties, or import taxes that may apply.
If you need shipping insurance, please contact us before placing your order to arrange it.
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